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Frequently Asked Questions

Haircare Customer Service FAQ | 1.855.339.6900 | bonjour@julienfarel.com

1.) How long does it take between the time I place my order online and when it ships out?
2.) How do I track my order?
3.) What is your shipping policy?
4.) How do I return a product?
5.) When will I be billed for my item?
6.) Is it safe to use my credit card?

7.) What method of payment does Julien Farel Haircare accept?

8.) How is sales tax calculated?

9.) Does Julien Farel Haircare support multiple ship to addresses?

10.) Does Julien Farel Anti-Aging Haircare ship to PO Boxes?

11.) Telephone Orders
12.) Do you ship internationally? How much does it cost?