JF Beauty Help Desk

The Julien Farel Group can provide confidence and advice for reopening upon the expiration of the current stay-at-home order. This helps to insure that necessary protective measures for beauty employees and customers are in place.

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Frequently Asked Questions

Haircare Customer Service FAQ | [email protected]

1.) How long does it take between the time I place my order online and when it ships out?
2.) How do I track my order?
3.) What is your shipping policy?
4.) How do I return a product?
5.) Is it safe to use my credit card?

6.) What method of payment does Julien Farel Haircare accept?

7.) How is sales tax calculated?

8.) Does Julien Farel Haircare support multiple ship to addresses?

9.) Does Julien Farel Anti-Aging Haircare ship to PO Boxes?

10.) Telephone Orders
11.) Do you ship internationally? How much does it cost?