We highly recommend booking your treatment in advance with the Julien Farel front desk at 212-888-8988 or [email protected] to ensure that your preferred time and service is available. Click here to book online!
2.)
What time should I arrive?
To enhance your Julien Farel Restore Salon & Spa experience, you are encouraged to arrive 30 minutes before your scheduled treatment. This will allow time to mentally unwind and properly prepare for your spa treatment and experience.
3.)
What should I wear to my appointment?
Arrive in any clothes you desire! We acknowledge that your appointments may be in between event or meetings and provide robes and slippers for the utmost comfort during your experience.
4.)
Do I have to be a certain age to enjoy spa treatments?
The minimum age requirement for access to the Spa and Fitness Center is 18. Children under 18 must be accompanied by a responsible adult of 18 or older when in the Spa area.
5.)
What if I have special health concerns?
Please advise us of any health conditions, allergies or injuries that could affect your service when making your Spa reservation.
6.)
What is your cancellation policy?
Please allow 24 hours notice of cancellation to avoid a 100% charge. A credit card number is required at the time of booking.
7.)
Are there relaxation areas?
We provide multiple relaxation areas throughout the space including our spa lounge, steam rooms and salon lounge areas.
8.)
Are there any rules of spa etiquette?
Our Spa environment is one of tranquility and relaxation. Please respect all Spa guests’ right to privacy and serenity.
9.)
Will I be able to purchase products that are used during my treatments?
Of course! To continue your spa regimen at home, all spa products used in the treatments and services are available in our Spa Boutique.
10.)
Is gratuity and tax included?
For your convenience, a 20% service charge and 4.5% tax (tax rate subject to change) will be added to your final bill for each service.
